Createch Group

Unitech

www.ute.com

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		Unitech is a global provider of customized microprocessor-based automation systems. Internet presence is one of the key constituents of the worldwide company operation, and Unitech required developing an effective web site that would provide its partners, customers and resellers with access to products catalogue, essential company information, and various online forms and applications. The site’s unique design creates a recognizable corporate image, while its rich functionality makes it convenient and resourceful for the target audience. Intuitive online catalogue organization helps to find comprehensive information about Unitech products; moreover, the users have an option of using search wizard tool to find the distributor in their area. Partnership portal, designed specifically for the Unitech partners, provides registered members with access to all relevant company information and various online application forms.

Unitech home page

Product page

Internal pages

Apart from serving as a source of corporate information, the site serves as a communication tool providing Unitech customers with an option of filing all return merchandise authorization forms online. The process of warranty service is further automated with the help of powerful back-end solution; all actions taken in the process of product repair or replacement are being recorded by the personnel, while the customers receive email notifications on every stage of the warranty service process. RMA system was designed to be managed by multiple administrators; it also enables the users to create PDF reports that provide statistical information on all return merchandise dynamics. RMA systems administrators have access to the customers’ request history, personnel logs, product failure and warranty service related costs statistics.

Solution wizard

Support